Pac code on new PAYG sim - no credit

[Sh500]

I have ported my phone number to an o2 PAYG SIM only to realise the signal in my area is extremely poor 0 to 1 bar.

The only option I can see is to move again to another provider. But o2 say I can only receive a PAC via text message. I do not want to waste £10 simply to send a message to move elsewhere.

Does anyone know why they cannot simply provide the PAC over the phone?

NB: I am able to receive texts and calls.

[Cleoriff]

Thanks @O2Lisa 😊

[burkey]

@O2Lisa Maybe you will be able to help me too. I need my PAC but have no credit so can't text. Can I get my PAC without texting? Any help would be appreciated.

[O2Lisa]

Hey @burkey, yeah course I can help.

I'll message you privately and get it sorted for you 😊

[Daniel_406]

@O2Lisa hi Lisa, hope you are well and wonder if you can assist too. I need the PAC but with no credit. Many thanks!

[Bambino]

@Daniel_406, @O2Lisa is not online again until Monday. I will tag @O2Georgina who is very capable and will be on tomorrow from 8 am. Bear in mind that O2 doesn't port numbers on the weekend, so the earliest your port will begin will be Monday.

[O2Georgina]

Thanks for the tag @Bambino .

@Daniel_406  I will send you a private message now

[Daniel_406]

@Bambino @O2Georgina many thanks!

[O2Lisa]

Morning @Daniel_406., hope you're all sorted😊

[Davej]

@O2Lisa or @O2Georgina can any of you help get PAC code

[O2Lisa]

Morning @Davej .. of course I can, I'll message you privately and get it sorted for you😊