Pac code on new PAYG sim - no credit

[Sh500]

I have ported my phone number to an o2 PAYG SIM only to realise the signal in my area is extremely poor 0 to 1 bar.

The only option I can see is to move again to another provider. But o2 say I can only receive a PAC via text message. I do not want to waste £10 simply to send a message to move elsewhere.

Does anyone know why they cannot simply provide the PAC over the phone?

NB: I am able to receive texts and calls.

[Shika]

Managed to get my code by following the steps outlined here ~ https://community.o2.co.uk/t5/How-to-Guides/How-to-get-your-PAC-June-2021-Update/bc-p/1580437#M2685

Hope this helps others with the same issue!

[Bryony3]

Hi! I would love help on the same issue if possible please @O2Daniel 

[Gallsy]

Hi I have same issue but can't see your solution? Have new payg sim but no credit but would like pac code????

[Cleoriff]

@Bryony3 @Gallsy 

All ino here Guide: How to get your PAC [June 2021 Update] 

[Iancreigh]

Hi sorry to bother you but I need a pac code 

Any chance you can help  ?? 

[jonsie]

Guide: How to get your PAC [June 2021 Update] 

[Kuruuvi]

I need help getting PAC code please.

I have ported my number to O2, well partially. I only receive text messages, incoming voice calls no longer works. O2 has failed to switch my number properly. Customer service is not much of help.

I have now decided to leave for this reason. I couldn't request PAC code via text and also via MyO2.

Can you please help. Thank you 

[Enlli]

We are all customers here and have no access to accounts 

Message O2 on
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[Oxonian]

@Kuruuvi 

Please see message 166 in this thread from @jonsie ; he has attached a guide to getting your PAC that you might want to read.