Pac code on new PAYG sim - no credit

[Sh500]

I have ported my phone number to an o2 PAYG SIM only to realise the signal in my area is extremely poor 0 to 1 bar.

The only option I can see is to move again to another provider. But o2 say I can only receive a PAC via text message. I do not want to waste £10 simply to send a message to move elsewhere.

Does anyone know why they cannot simply provide the PAC over the phone?

NB: I am able to receive texts and calls.

[dor]

Hi Lisa,

I am having the same issue and cannot get my PAC code from O2. I am on a pay and go plan, would you be able to help me please ?

[gmarkj]

Hi @dor @_ChilliP_  I'll mention the community advisor who is on duty tonight (and tomorrow) so they get in touch.

@O2Emma @megjess can you please help the two community members above?

[O2Emma]

Evening @gmarkj I will pick this up thanks.

[O2Emma]

Hi @_ChilliP_ I will send you a private message to look into this for you .

[dor]

Hi Emma still have not had anyone reach out is there someone that can help with my issue please?

[dor]

Hi could I please get some help getting a PAC code ? 

[Lina28_09]

I'm having the same problem. I had pay monthly contract. I ended my contract and kept my number as pay as you go. Now I want to change the network and can't get my pac code without top up. It's incredible 

[Cleoriff]

@O2Lisaare you able to help @Lina28_09 and @dor please?

[O2Lisa]

Morning @_ChilliP_, I am so sorry I must have missed your post, I do apologise.

I'll message you privately and get this sorted for you 😊

[dor]

Hi Lisa, I never seem to get you help. I think you may have missed a few of my messages too.. can I get help with my PAC code please