on 05-01-2021 09:21
on 05-01-2021 09:27
on 05-01-2021 14:24
Words fail me.
I am absolutely flabbergasted.
Yesterday I was hitting my head against a wall, and had some pretty cheeky attitude from an operator that I was at the stage of considering emailing OFCOM.
To understand the importance of keeping my number I mentoned I had it since the 90's.
It was originally a Cellnet number and originally began 0410 before it morphed to O2 and when the mobie number capacity was increased it chaged to 07710.
I really didn't want to lose it.
In the space of ONE afternoon, and via text/email, @O2Daniel has managed to sort the issue for mel
Not only that but has saved a potentially future customer as I had sworn yesterday never to return, now that I know there ARE people who can help when an issue arises I will again consider O2 when switching.
Thank you both again, stay safe and have a great rest of the week!
(p.s. here's hoping it ports ok and doesnt fail now 😂)
on 05-01-2021 14:29
on 06-01-2021 08:02
So glad it's all sorted for you @J1MMCD
So sorry about all the hassle it took for you to get what you actually needed.
I hope you have a great day, take care
Any messages sent outside these time will be responded to on my return.
on 22-01-2021 17:11