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PAYGO sim number

Andynumpty
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Hi, i have got a PAYGO sim that i had in a spare phone. I forgot the number and pin code for the sim i set it up with, so its asking for a PUK code.

There is a number on the sim which isnt the phone number, can anybody help me to recover the sims number please?

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b4u2
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You can probably ring or chat with Cs and they'll help you out with this
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MI5
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@Andynumpty Did you register for your MyO2 http://www.o2.co.uk/myo2 ?

If so, you can retrieve both number and PUK from there. 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Andynumpty
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Hi, ive logged in but nothing showing. I got the sim a while ago to have in a spare phone for an emergency but forgotten the details.

 

Can it be gotten from the sims serial number? 

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Cleoriff
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@Andynumpty

Can't you put the sim in another phone and check your number via that route?

Or ring someone and ask them what number called you. (if you have credit?)

Veritas Numquam Perit

Girl in a jacket
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MI5
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@Andynumpty wrote:

Hi, ive logged in but nothing showing. I got the sim a while ago to have in a spare phone for an emergency but forgotten the details.

 

Can it be gotten from the sims serial number? 


Yes customer service will be able to help from there. 

http://www.o2.co.uk/contactus

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Andynumpty
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Hi, its the sim pin code not my phone one that I've forgot.

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MI5
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You’ll probably need to get a new sim from an o2 shop then. They’ll give you one with your number and tariff on it but without the pin.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Andynumpty
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All sorted now thanks.

 

Called CS with sim serial number and they gave me PUK code.

 

Thanks.

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