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PAYGO number not recognised and can't make calls (Its in credit)

Graeme
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on ‎03-04-2020 15:13 - last edited on ‎05-04-2020 17:48 by

on ‎03-04-2020 15:13 - last edited on ‎05-04-2020 17:48 by

I have 2 paygo sims in separate phones in credit one has stopped. It can't make calls and the number is not recognised when called

 

 

[Edit: topic title clarified]

 

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MI5
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on ‎03-04-2020 15:22

on ‎03-04-2020 15:22

Maybe turned off through lack of use.
Contact O2 to turn back on https://community.o2.co.uk/t5/Other-Products-and-Services/Coronavirus-Covid-19-Community-Help-and-Su...
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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