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PAYGO number not recognised and can't make calls (Its in credit)

Graeme
Level 1: Joiner
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I have 2 paygo sims in separate phones in credit one has stopped. It can't make calls and the number is not recognised when called

 

 

[Edit: topic title clarified]

 

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MI5
Level 94: Supreme
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Maybe turned off through lack of use.
Contact O2 to turn back on https://community.o2.co.uk/t5/Other-Products-and-Services/Coronavirus-Covid-19-Community-Help-and-Su...
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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