Solved: PAYG

Rufus2502 · ‎31-07-2023

I have no idea how my PAYG account works, I have it on my backup phone which I hardly ever use but when I go to use it I find there is no credit, it seems like my credit is being cancelled after a month, is this right ?

MI5 · ‎31-07-2023

@Rufus2502

Bundles only last for 30 days so you need to top up each month to keep your allowances going.

If you need a basic PAYG you need to look elsewhere such as 1pMobile, giffgaff or Asda Mobile.

Big Bundles | Help & Support | O2

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎31-07-2023

@Rufus2502

Bundles only last for 30 days so you need to top up each month to keep your allowances going.

If you need a basic PAYG you need to look elsewhere such as 1pMobile, giffgaff or Asda Mobile.

Big Bundles | Help & Support | O2

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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