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on 31-07-2023 15:47
I have no idea how my PAYG account works, I have it on my backup phone which I hardly ever use but when I go to use it I find there is no credit, it seems like my credit is being cancelled after a month, is this right ?
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31-07-2023 15:57 - edited 31-07-2023 15:58
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31-07-2023 15:57 - edited 31-07-2023 15:58
Bundles only last for 30 days so you need to top up each month to keep your allowances going.
If you need a basic PAYG you need to look elsewhere such as 1pMobile, giffgaff or Asda Mobile.
Big Bundles | Help & Support | O2
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- 153100 Posts
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31-07-2023 15:57 - edited 31-07-2023 15:58
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31-07-2023 15:57 - edited 31-07-2023 15:58
Bundles only last for 30 days so you need to top up each month to keep your allowances going.
If you need a basic PAYG you need to look elsewhere such as 1pMobile, giffgaff or Asda Mobile.
Big Bundles | Help & Support | O2
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

