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PAYG top up payment history

shadyone
Level 1: Joiner
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We have 2 PAYG phones on O2. My husnband uses his for work and I used to be able to see his past top up history payments with the dates but I have looked everywhere. I need a breakdown for his tax return.

Has this facility gone now?

How do I see past payments as on the bank statements it looks the same?

Thank you for any tips.

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Cleoriff
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@shadyone

You are very welcome Welcome

Veritas Numquam Perit

Girl in a jacket
Message 11 of 14
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jonsie
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If he tops up by debit card you could get a record from there but I agree, there is no good reason why top ups can't be recorded in My O2.

Message 12 of 14
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jeanlyon
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I was looking for my usage and call history, I used to get that with Vodafone, but not with O2, or at least I can't find it.

Message 13 of 14
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MI5
Level 94: Supreme
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It’s not available easily from o2 I’m afraid.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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