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PAYG dongle payment frequency

Katoluce
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Hi all, I stay in a place for 3 weeks at a time every now and then that has mobile service but no broadband. My Honor 9x won't tether properly to my laptop (switches off every 30 seconds) so I have a payg dongle. The O2 store put me on a 'big bundle' last year. When I knew I needed the dongle again I topped up £10 which gave me a balance of only £3 so I had to top up £20 in total. O2 live chat said they couldn't help with my query. I might only need the dongle every 3 or 4 months and only want to pay £10 when I actually have need of the dongle. If, say, I topped up in March then didn't need the dongle again until July, would I have to pay £10 for each of the unused months ie would have to top up £40 in July in order to get £10? TIA.

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pgn
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Big Bundles take the value out of the balance on your PAYG account on the anniversary of the date you first put money on the SIM to activate it, @Katoluce - then the only necessity to keep the SIM active is to make one chargeable call/transaction on it once every 6 months. Then you can get away with only topping up £10 every 4 weeks, or twice if your 3-week window spans the anniversary date.

--> https://www.o2.co.uk/help/pay-as-you-go/big-bundles

Hope that helps?

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pgn
Level 77: Grand Master
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Big Bundles take the value out of the balance on your PAYG account on the anniversary of the date you first put money on the SIM to activate it, @Katoluce - then the only necessity to keep the SIM active is to make one chargeable call/transaction on it once every 6 months. Then you can get away with only topping up £10 every 4 weeks, or twice if your 3-week window spans the anniversary date.

--> https://www.o2.co.uk/help/pay-as-you-go/big-bundles

Hope that helps?

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MI5
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@Katoluce 

The problem you will face is that you can't use a big bundle phone sim in a dongle.

You need a data sim. Options can be found here https://www.o2.co.uk/shop/sim-cards/pay-as-you-go#simtype=freeSimIpadsTablets+lightsurfer

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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