PAYG data in Switzerland

[Sholehan]

Hello, purchased 2x payg sims at home in the UK and topped up £15each to get the big data bundle. Both showing as 20gb data in allowance in the respective accounts/app. 

Now in Switzerland, no data allowance/web connection available - phone is correctly registered to sunrise, 4g available etc. 

Chose o2 as it specifically states that Switzerland is included in your up allowance for roaming, £30 deep so far with nothing to show for it. Any ideas or help? Thank you. 

[madasaf1sh · Accepted solution]

@Sholehan 

PAYG does not include Switzerland, as Switzerland is not part of the EU, you need to pay £1.99 per day, it is only included on Pay Monthly

https://www.o2.co.uk/eu-roaming 

And here 

[Enlli]

Inclusive on contract. If PAYG you need a Travel Bolt On

 https://www.o2.co.uk/international/using-your-phone-abroad