Solved: PAYG Top up

mikedunk · ‎07-01-2020

Hi,

Just got a new PAYG sim and topped up with £10. I now find I have an extra £5 of credit !

Where has this come from please ?

MI5 · ‎07-01-2020

It's an introcuctory bonus from O2. Enjoy

https://www.o2.co.uk/termsandconditions/mobile/claim-5-pounds-free-credit-for-new-my-o2-users

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎07-01-2020

@mikedunk

It's an introcuctory bonus from O2. Enjoy

https://www.o2.co.uk/termsandconditions/mobile/claim-5-pounds-free-credit-for-new-my-o2-users

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

jezza1234 · ‎07-01-2020

Bonus!

Enjoy the freebie

MI5 · ‎07-01-2020

Indeed

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

TallTrees · ‎07-01-2020

Fab isn't it @mikedunk

enjoy

HAPPINESS IS BEE SHAPED

mikedunk · ‎13-01-2020

Hi,

Thanks for your previous response, can you please help with the following.

I have recently opened a "classic PAYG" account which I use for my GSM security system. I have noticed that my balance is reducing more quickly than I would expect as the alarm only sends outgoing SMS texts when there is an alarm activity. How can I check the account activity from this SIM - my gsm alarm does not provide any call log. Any help would be appreciated, thanks.

MI5 · ‎13-01-2020

Hi again @mikedunk

Unfortunately, there is no online useage recorded for PAYG accounts.

The only way to get such info would be to call customer service Guide: How to find help & contact O2

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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