PAYG Top-up Requirements

[Joanne987]

I have an O2 basic PAYG phone, which is our house's emergency phone.
I am aware that must make a chargable activity at least once in any 6 month period in order
that iit is not disconnected.
Can you please confirm that there is no additional requirement to Top-up every so many
days in order that is not disconnected (ie Top up every 999 days). I cannot find mention of a Top-up requirement in O2 T&C but have seen mention of this on the internet in the past.

[madasaf1sh]

@Joanne987 

It is one chargable call or text / data usage every 6months and thats all, no extra top ups required.. 

[TallTrees · Accepted solution]

Hi @Joanne987 

My family have an o2 classic PAYG sim.  My understanding of this sim (which is now not available) is that a chargeable Call needs to be made once every 6 months and a top up in 999 days.  This is not written down but it is a general understanding.  This is what we work and have topped up also in that period.  A chargeable phone Call (not text or data this is also my understanding and I have no idea why but to be on the safe side probably worth taking into account).

I hope this helps you.  best wishes TallTrees