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PAYG Data only SIM not working in router

biscuits99
Level 2: Apprentice
  • 25 Posts
  • 9 Topics
  • 1 Solutions
Registered:

I'm trying to get a 4G SIM to get data access via a router.

As per: https://community.o2.co.uk/t5/Pay-As-You-Go/4G-SIM-for-router-Broadband-backup/m-p/1595242 I bought a 12GB SIM (I went in an O2 shop and bought it)

 

O2-PAYG-SIM.PNG

 

I put it in the router I bought:

https://www.amazon.co.uk/dp/B09X3HRBZQ

 

But it wont connect to the Internet.

 

If I try the SIM from my mobile phone (monthly contract SIM), it works fine using the premade O2 monthly profile that the router uses.

 

I used these settings on the profile for the PAYG SIM

 

  • Name: O2 PAYG
  • APN: payandgo.o2.co.uk
  • Username: payandgo
  • Password: password
  • Authentification Type: PAP

I also tried CHAP for the Authentication type, but neither work. The router just tries and fails to connect to the internet.

 

Could there be a reason the PAYG SIM I bought isnt fully enabled or something?

 

O2-SIM-Usage.PNG

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biscuits99
Level 2: Apprentice
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Registered:

Thanks for your help. I tried various options, including the preset SIM profiles on the router (which worked for my contract SIM).

In the end what worked was using a custom profile, but changing it so that the "APN Type" was set to Dynamic rather than a fixed value like payandgo.o2.co.uk

 

connected.png

 

For my other (contract) SIM, this preset profile worked

o2 contract.png

 

Here is the preset PAYG profile that doesnt work.

payg-default.png

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MI5
Level 94: Supreme
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Registered:

@biscuits99 

Try changing the apn name to o2 mobile web

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Martin-O2
Former Staff
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Any luck getting this one sorted @biscuits99?

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biscuits99
Level 2: Apprentice
  • 25 Posts
  • 9 Topics
  • 1 Solutions
Registered:

Thanks for your help. I tried various options, including the preset SIM profiles on the router (which worked for my contract SIM).

In the end what worked was using a custom profile, but changing it so that the "APN Type" was set to Dynamic rather than a fixed value like payandgo.o2.co.uk

 

connected.png

 

For my other (contract) SIM, this preset profile worked

o2 contract.png

 

Here is the preset PAYG profile that doesnt work.

payg-default.png

Message 4 of 4
1,726 Views