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PAC code PAYG

MrsD1
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How do I get a PAC code to port my number from o2 pay as you go to another network on a contract? Seems to be no way of doing it online and can’t phone as speaker is broken.

Thanks
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Cleoriff
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@MrsD1 

Live chat was working when I went into the shop for a customer who posted earlier.

https://www.o2.co.uk/shop 

 

Veritas Numquam Perit

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Cleoriff
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Hi @MrsD1 

All info here Guide: How to get your PAC [June 2021 Update] 

If you have any problems then you need to borrow a phone or use a landline to call o2

All numbers in this guide Guide: Coronavirus Community Help and Support 

Veritas Numquam Perit

Girl in a jacket
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MrsD1
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Thanks

Is the chat function not working? When I click to it nothin happens and then the page fails
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MI5
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@MrsD1 

Chat usually pops up if you browse the shop pages https://www.o2.co.uk/shop

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Cleoriff
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@MrsD1 

Live chat was working when I went into the shop for a customer who posted earlier.

https://www.o2.co.uk/shop 

 

Veritas Numquam Perit

Girl in a jacket
Message 5 of 15
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jonsie
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MI5
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@MrsD1 

I was just in the shop pages and live chat popped up. 

https://www.o2.co.uk/shop

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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jonsie
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It's there for me but I'm not sure if they deal with technical issues or simply sales?

 

Capture.JPG

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MrsD1
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She tried to and it came back as undeliverable message, which is strange.
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MrsD1
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@jonsie
She tried to but it came back as an undeliverable message, which is strange.
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