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Old PAYG to newer bundle

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stevestrat
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‎17-05-2018 14:10 - edited ‎17-05-2018 14:11

‎17-05-2018 14:10 - edited ‎17-05-2018 14:11

I am on PAYG, I've had the SIM/number for years. I only get free calls/texts to other O2 numbers. Can I change to a newer bundle and retain my number?

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adamtemp64
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‎17-05-2018 14:13 - edited ‎17-05-2018 14:15

‎17-05-2018 14:13 - edited ‎17-05-2018 14:15

Yes you can keep your number and just change to a newer payg tariff

current choices are here

https://www.o2.co.uk/shop/sim-cards/pay-as-you-go

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

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adamtemp64
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‎17-05-2018 14:13 - edited ‎17-05-2018 14:15

‎17-05-2018 14:13 - edited ‎17-05-2018 14:15

Yes you can keep your number and just change to a newer payg tariff

current choices are here

https://www.o2.co.uk/shop/sim-cards/pay-as-you-go

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

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stevestrat
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‎17-05-2018 14:19 - edited ‎17-05-2018 14:21

‎17-05-2018 14:19 - edited ‎17-05-2018 14:21

Many thanks. My wife used to just have an O2 phone so it was never a problem but now she has a work Vodaphone as well and doesn't always have her O2 phone with her. Texting/phoning the Vodaphone number can get a bit nippy!

I'll pay a visit to my nearest O2 shop.

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adamtemp64
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‎17-05-2018 14:25 - edited ‎17-05-2018 14:27

‎17-05-2018 14:25 - edited ‎17-05-2018 14:27

You do not need a new sim you can do it in myo2 or by sending a text message

text codes required can be found here 

 https://www.o2.co.uk/help/pay-as-you-go

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

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stevestrat
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on ‎18-05-2018 13:10

on ‎18-05-2018 13:10

Looking at the text codes, can anyone enlighten me as to what the difference is between 15BUNDLE  and 15DATABB?

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gmarkj
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on ‎18-05-2018 13:22

on ‎18-05-2018 13:22

Bundle includes texts/calls while the data is just data?

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

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MI5
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on ‎18-05-2018 13:32

on ‎18-05-2018 13:32

@gmarkj wrote:
Bundle includes texts/calls while the data is just data?

Correct  slight_smile

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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stevestrat
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on ‎18-05-2018 13:34

on ‎18-05-2018 13:34

Thanks. 15BUNDLE it is then. 

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