Solved: Old PAYG to newer bundle

stevestrat · ‎17-05-2018

I am on PAYG, I've had the SIM/number for years. I only get free calls/texts to other O2 numbers. Can I change to a newer bundle and retain my number?

adamtemp64 · ‎17-05-2018

Yes you can keep your number and just change to a newer payg tariff

current choices are here

https://www.o2.co.uk/shop/sim-cards/pay-as-you-go

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

View solution in original post

adamtemp64 · ‎17-05-2018

Yes you can keep your number and just change to a newer payg tariff

current choices are here

https://www.o2.co.uk/shop/sim-cards/pay-as-you-go

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

stevestrat · ‎17-05-2018

Many thanks. My wife used to just have an O2 phone so it was never a problem but now she has a work Vodaphone as well and doesn't always have her O2 phone with her. Texting/phoning the Vodaphone number can get a bit nippy!

I'll pay a visit to my nearest O2 shop.

adamtemp64 · ‎17-05-2018

You do not need a new sim you can do it in myo2 or by sending a text message

text codes required can be found here

https://www.o2.co.uk/help/pay-as-you-go

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

stevestrat · ‎18-05-2018

Looking at the text codes, can anyone enlighten me as to what the difference is between 15BUNDLE and 15DATABB?

gmarkj · ‎18-05-2018

Bundle includes texts/calls while the data is just data?

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MI5 · ‎18-05-2018

@gmarkj wrote:
Bundle includes texts/calls while the data is just data?

Correct

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

stevestrat · ‎18-05-2018

Thanks. 15BUNDLE it is then.

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