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17-05-2018 14:10 - edited 17-05-2018 14:11
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17-05-2018 14:10 - edited 17-05-2018 14:11
I am on PAYG, I've had the SIM/number for years. I only get free calls/texts to other O2 numbers. Can I change to a newer bundle and retain my number?
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17-05-2018 14:13 - edited 17-05-2018 14:15
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17-05-2018 14:13 - edited 17-05-2018 14:15
Yes you can keep your number and just change to a newer payg tariff
current choices are here
https://www.o2.co.uk/shop/sim-cards/pay-as-you-go
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services
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17-05-2018 14:13 - edited 17-05-2018 14:15
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17-05-2018 14:13 - edited 17-05-2018 14:15
Yes you can keep your number and just change to a newer payg tariff
current choices are here
https://www.o2.co.uk/shop/sim-cards/pay-as-you-go
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services
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17-05-2018 14:19 - edited 17-05-2018 14:21
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17-05-2018 14:19 - edited 17-05-2018 14:21
Many thanks. My wife used to just have an O2 phone so it was never a problem but now she has a work Vodaphone as well and doesn't always have her O2 phone with her. Texting/phoning the Vodaphone number can get a bit nippy!
I'll pay a visit to my nearest O2 shop.
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17-05-2018 14:25 - edited 17-05-2018 14:27
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17-05-2018 14:25 - edited 17-05-2018 14:27
You do not need a new sim you can do it in myo2 or by sending a text message
text codes required can be found here
https://www.o2.co.uk/help/pay-as-you-go
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services
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on 18-05-2018 13:10
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on 18-05-2018 13:10
Looking at the text codes, can anyone enlighten me as to what the difference is between 15BUNDLE and 15DATABB?
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on 18-05-2018 13:22
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on 18-05-2018 13:22
Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).
Link to our guide on how to contact them can be found here
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on 18-05-2018 13:32
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on 18-05-2018 13:32
@gmarkj wrote:
Bundle includes texts/calls while the data is just data?
Correct
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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on 18-05-2018 13:34
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on 18-05-2018 13:34
Thanks. 15BUNDLE it is then.

