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O2 pay as you go new SIM

Simin
Level 1: Joiner
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Hello,
I have got a new Pay as you go SIM. I downloaded the O2 app to activate it but unfortunately, it is not getting activated. Can you please help? Thank you. 

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Enlli
Level 66: Unequalled
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Ways to top up.

Guide How to Top Up (PAYG) 

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
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MI5
Level 94: Supreme
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@Simin 

Depends if you have a big bundle https://www.o2.co.uk/help/pay-as-you-go/big-bundles

or a rolling plan Pay As You Go: Introducing "Rolling Plans" 

Also, see this guide for what you can use from allowances Guide: Your Allowances - what is and isn't included Calling or texting anything other than in the guide will require an additional credit topup.

If nothing is helping you can contact O2 for help Guide: How to find help & contact O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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