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O2 pay as you go agents.

Shan2000
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I am on O2 website because i need to ask for help from O2 agent related to my pay as you go account. I went on the o2 website and i clicked to speak to agent but it just said that they are waiting and checking to see if an o2 agent is available. I waited like 10 minutes and it still said that. So will i be able to find an agent to use online live chat with?
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jonsie
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Shan2000
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Give us a moment
We're just checking to see if there's an available agent.
What does that mean? Why foesn't it just say that the live chat is closed?
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jonsie
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Trust me, it's definitely not available and I agree, it should state that.

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