O2 not working on my phone

[Poonam]

I took a new O2 basically switched from 3, and the O2 agent said my phone will start in 24 hours but it’s not even working after 48 hours 

[jonsie · Accepted solution]

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 using the links below, they should be able to help you with this