Solved: O2 insure - no response to claim

Elliebelle · ‎13-09-2021

Hi all

i submitted a lost claim on my Apple Watch last week

o2 sent me a claim form to complete and return which I did - the automated email said I would have a response within a max of 2 days but a week later I haven’t heard a thing? Is this normal has anyone had any issues like this?

MI5 · ‎13-09-2021

@Elliebelle

You need to chase O2 Guide: Coronavirus Community Help and Support

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

MI5 · ‎13-09-2021

@Elliebelle

You need to chase O2 Guide: Coronavirus Community Help and Support

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

O2

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