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O2 PAYG Topup

PayAsYouGo
Level 1: Joiner
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on ‎29-03-2020 13:08

on ‎29-03-2020 13:08

Can someone help me understand why when I pay for a top up, I still see a 0.00 balance on my O2 account?

Only asking here as O2 have stopped taking any calls other than you have lost your phone or are in danger, but are very willing to take payment.
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MI5
Level 94: Supreme
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‎29-03-2020 13:15 - edited ‎29-03-2020 13:16

‎29-03-2020 13:15 - edited ‎29-03-2020 13:16

@PayAsYouGo 

Your money is taken in exchange for allowances.

Depending on your tariff, you will now have calls, texts and data included.

https://www.o2.co.uk/help/pay-as-you-go/checking-your-balance

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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