on 08-08-2024 20:28
Hi,
My mum has been a victim of fraud and is being contacted by the O2 fraud team tomorrow morning.
However, she is vary of picking up to unknown numbers in case it is one of the scammers trying to get in contact.
Does anyone have the number for the fraud department by any chance just so my mum can recognise the number when it calls?
thanks,
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08-08-2024 21:17 - edited 08-08-2024 21:17
08-08-2024 21:17 - edited 08-08-2024 21:17
Tricky one that, as scammers can appear as anyone, using any number they choose.
https://www.o2.co.uk/help/safety-and-security/fraud-advice
I would feel better calling them rather than them calling me, @Carlamartine.
Good luck!
08-08-2024 21:17 - edited 08-08-2024 21:17
08-08-2024 21:17 - edited 08-08-2024 21:17
Tricky one that, as scammers can appear as anyone, using any number they choose.
https://www.o2.co.uk/help/safety-and-security/fraud-advice
I would feel better calling them rather than them calling me, @Carlamartine.
Good luck!
on 08-08-2024 22:03
on 08-08-2024 22:03
@Carlamartine I'm in 100% agreement with @pgn. Take a look at the link provided above. Your mum should initiate the call herself.
on 08-08-2024 22:36
Fraud aren’t customer facing so there is no contact number for them.
If they do call, it will likely be a withheld number.