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O2 Fraud Contact Number

Carlamartine
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Hi,

My mum has been a victim of fraud and is being contacted by the O2 fraud team tomorrow morning.

However, she is vary of picking up to unknown numbers in case it is one of the scammers trying to get in contact. 
Does anyone have the number for the fraud department by any chance just so my mum can recognise the number when it calls? 
thanks,

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pgn
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Tricky one that, as scammers can appear as anyone, using any number they choose.

https://www.o2.co.uk/help/safety-and-security/fraud-advice

I would feel better calling them rather than them calling me, @Carlamartine.

Good luck!

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pgn
Level 76: Forum Legend
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Tricky one that, as scammers can appear as anyone, using any number they choose.

https://www.o2.co.uk/help/safety-and-security/fraud-advice

I would feel better calling them rather than them calling me, @Carlamartine.

Good luck!

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Bambino
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@Carlamartine I'm in 100% agreement with @pgn. Take a look at the link provided above. Your mum should initiate the call herself. 

I DO NOT WORK FOR O2



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MI5
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@Carlamartine 

Fraud aren’t customer facing so there is no contact number for them. 
If they do call, it will likely be a withheld number. 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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