Solved: O2 Bolt On on PAYG

AndyLondon · ‎08-05-2020

Hi. I have an international bundle with 1000 mins of UK and international calls. If I buy a bolt on for an extra 100 minutes, will this be used first for my UK calls or will the 1000 mins be depleted first and then the UK bolt on used?

MI5 · ‎08-05-2020

@AndyLondon

Allowances always used first.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5 · ‎08-05-2020

@AndyLondon

Allowances always used first.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

AndyLondon · ‎08-05-2020

Thank you @MI5

MI5 · ‎08-05-2020

You're welcome 😀

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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