Solved: O2 Bolt On on PAYG

AndyLondon · ‎08-05-2020

Hi. I have an international bundle with 1000 mins of UK and international calls. If I buy a bolt on for an extra 100 minutes, will this be used first for my UK calls or will the 1000 mins be depleted first and then the UK bolt on used?

MI5 · ‎08-05-2020

@AndyLondon

Allowances always used first.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

MI5 · ‎08-05-2020

@AndyLondon

Allowances always used first.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

AndyLondon · ‎08-05-2020

Thank you @MI5

MI5 · ‎08-05-2020

You're welcome 😀

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

O2

O2 Bolt On on PAYG

Use balance to pay for taffif

Restart after using my allowance

Close account

Inheriting account/phonenumber from parent

Money taken yet phone not topped up!