Solved: Number transfer

Cheree1 · ‎01-09-2021

Hi I've requested my pay as you go number to be transferred to my new pay monthly. My pay as you go number has lost service but the O2 pay monthly is still receiving service is this correct? I thought they both lose service

MI5 · ‎01-09-2021

@Cheree1

You need to reboot your phone and check your MyO2 to see if the number has transferred.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

MI5 · ‎01-09-2021

@Cheree1

You need to reboot your phone and check your MyO2 to see if the number has transferred.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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