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Number transfer

Cheree1
Level 1: Joiner
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Hi I've requested my pay as you go number to be transferred to my new pay monthly. My pay as you go number has lost service but the O2 pay monthly is still receiving service is this correct? I thought they both lose service 

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MI5
Level 94: Supreme
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@Cheree1 

You need to reboot your phone and check your MyO2 to see if the number has transferred.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 149061 Posts
  • 640 Topics
  • 28464 Solutions
Registered:

@Cheree1 

You need to reboot your phone and check your MyO2 to see if the number has transferred.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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