Number porting
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on 01-11-2022 14:39
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on 01-11-2022 14:39
Hello everyone,
I recently made the choice to switch from Vodafone to O2's new Rolling Plans. I requested to get my number ported to O2 on Friday after 5pm and on the website it says that my number should be ported over within 2 working days. Its Tuesday and I didn't get any messages regarding my porting or anything. Does anyone know what I should do?
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on 01-11-2022 14:49
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on 01-11-2022 14:49
@Anonymous O2 doesn't port numbers on weekends. It should happen today but if it doesn't message O2 on Facebook (https://o2uk.co/O2CFB), Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG), and they should be able to help you.
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on 01-11-2022 14:55
I messaged Facebook this morning around 10am but no response yet, do I try Instagram?
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on 01-11-2022 16:05
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on 01-11-2022 16:05
Has you Vodafone SIM disconnected yet? That usually happens first.
Must admit it's getting late in the day.
By all means try Instagram if Facebook has not responded
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on 01-11-2022 18:34
@Anonymous
I'll ask @O2Emma to take a look for you.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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on 01-11-2022 18:37
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on 01-11-2022 18:37
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on 01-11-2022 18:38
I called customer support earlier and the person set my number to port so I guess that the form maybe didn't send itself to O2 as she didn't say anything about my number already set to port. She said that my number will port over tommorow so I will wait and see. Thank you all for the help 😊😊
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on 01-11-2022 18:38
Hi @Anonymous I will send you a private message to look into this for you .
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on 02-11-2022 08:41
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on 02-11-2022 08:41
Hi Emma,
I have the same issue could you look into this for me please?
Thanks,
Leanne
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on 02-11-2022 09:05
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on 02-11-2022 09:05
@Leanne2088 Emma isn't on this morning. I'll tag @O2Lisa for you.
Veritas Numquam Perit
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