on 12-09-2021 09:43
My number has just come u as not registerd on the network My account has over 40 pund in it. Can I change the sim?The online live chat is shocking and not for pay as you go clients it appears!!
Solved! Go to Solution.
on 12-09-2021 10:57
on 12-09-2021 10:57
@PGav
When did you last use the phone?
If it is over 6mths ago, the phone will have been disconnected and all credit forfeited.
If not then you can call from any other phone 0344 809 0202 and speak to an CS Agent
on 12-09-2021 10:57
on 12-09-2021 10:57
@PGav
When did you last use the phone?
If it is over 6mths ago, the phone will have been disconnected and all credit forfeited.
If not then you can call from any other phone 0344 809 0202 and speak to an CS Agent
on 12-09-2021 12:05
on 12-09-2021 12:05
If you call O2 they will reinstate your number and restore your credit.
Numbers here Guide: Coronavirus Community Help and Support