cancel
Showing results for 
Search instead for 
Did you mean: 

Not sending texts

BWat
Level 1: Joiner
  • 2 Posts
  • 2 Topics
  • 0 Solutions
Registered:

Hi 

several months ago I contacted O2 to try and find out why my phone was not sending texts to both Apple and non Apple phones at the same time . I was told my SIM was out dated and I would be sent a new one . I have never received the replacement . Is there a number I can contact O2 direct to have a replacement  SIM sent out ..? 

Message 1 of 2
86 Views
1 ACCEPTED SOLUTION

Accepted Solutions

MI5
Level 94: Supreme
  • 128273 Posts
  • 614 Topics
  • 22547 Solutions
Registered:

@BWat 

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this.

You can also pop into your local O2 store.

Guide: Text Message Tips (not sent or received) 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

View solution in original post

Message 2 of 2
84 Views
1 REPLY 1

MI5
Level 94: Supreme
  • 128273 Posts
  • 614 Topics
  • 22547 Solutions
Registered:

@BWat 

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this.

You can also pop into your local O2 store.

Guide: Text Message Tips (not sent or received) 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 2 of 2
85 Views