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Not able to make calls or send SMS in France

Teeem
Level 1: Joiner
  • 1 Posts
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Arrived in France on 25th May but still cannot make or receive calls nor send or receive SMS.

 

Really fed up with O2 at the moment. Received a message welcoming me to France and suggesting I send a text to 2020. I can't send texts.

 

Apart from buying a French SIM card and binning O2, any suggestions or ideas please?

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madasaf1sh
Level 67: Unsung hero
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Registered:

@Teeem 

 

Have you tried connecting to a different network or changing from 5G to 4G or 3G? 

 

Also it could be a local network issue..

 

Other than that you need to contact o2  If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this

Current Phone: Sony XPeria Pro-I and Motorola Razr 5G
I also have a Planet Computers Gemini

I work in IT as an Enterprise Messaging and Collaboration Tools Administrator (Office 365, Slack and much much more) and manage hardware both Mobile and Desktop / laptop, my desk is a bit like PC World

--
We are all customers and dont have access to any o2 accounts





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madasaf1sh
Level 67: Unsung hero
  • 5619 Posts
  • 32 Topics
  • 1807 Solutions
Registered:

@Teeem 

 

Have you tried connecting to a different network or changing from 5G to 4G or 3G? 

 

Also it could be a local network issue..

 

Other than that you need to contact o2  If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this

Current Phone: Sony XPeria Pro-I and Motorola Razr 5G
I also have a Planet Computers Gemini

I work in IT as an Enterprise Messaging and Collaboration Tools Administrator (Office 365, Slack and much much more) and manage hardware both Mobile and Desktop / laptop, my desk is a bit like PC World

--
We are all customers and dont have access to any o2 accounts





Message 2 of 2
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