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Not able to make calls or send SMS in France

Teeem
Level 1: Joiner
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Arrived in France on 25th May but still cannot make or receive calls nor send or receive SMS.

 

Really fed up with O2 at the moment. Received a message welcoming me to France and suggesting I send a text to 2020. I can't send texts.

 

Apart from buying a French SIM card and binning O2, any suggestions or ideas please?

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madasaf1sh
Level 76: Forum Legend
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@Teeem 

 

Have you tried connecting to a different network or changing from 5G to 4G or 3G? 

 

Also it could be a local network issue..

 

Other than that you need to contact o2  If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this

- Xperia 1V - o2 and Spusu
- Pixel 8 Pro - o2 and Vodafone UK

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madasaf1sh
Level 76: Forum Legend
  • 9988 Posts
  • 54 Topics
  • 2981 Solutions
Registered:

@Teeem 

 

Have you tried connecting to a different network or changing from 5G to 4G or 3G? 

 

Also it could be a local network issue..

 

Other than that you need to contact o2  If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this

- Xperia 1V - o2 and Spusu
- Pixel 8 Pro - o2 and Vodafone UK
Message 2 of 2
1,348 Views