Nokia 800 Tough Roaming Not Working Properly

[otronics]

I have a Nokia 800 Tough purchased in the UK and an O2 Nano SIM.

My plan is Classic Pay and Go.

I am currently in Portugal and roaming isn't working properly.

It is connected to a network (MEO) and has full signal. Next to the signal bar is a 'r' to indicate roaming.

I cannot use data, send or receive calls or text messages.

I did receive a text from MEO saying "welcome to Portugal etc" but that's it.

Interestingly, I did receive a notification saying I have a voicemail but I can't call 901 to retrieve it.

Things I have tried/checked:

• APN settings are the O2 default.
• Data setting is on as is data roaming.
• I have turned off 4G (phone doesn't have 5G).
• Phone has been rebooted many times.
• I have tried manually connecting to other networks but there are none in range.

Any ideas?

Thanks.

Oliver.

[MI5]

Wasting your time @otronics 

Just use WhatsApp over wifi or get a local sim.

[otronics]

Agreed. I am in contact with O2 support. No luck at all.