Solved: Re: No way to top-up

Ffff · ‎24-06-2022

I'm a foreigner, I'm traveling, I bought the sim card when I was in UK, now I'm in Spain. I can't install the app because it says it's not available for my country. To do the web topup I need a uk credit card, same for the top up by phone. What option do I have?

MI5 · ‎24-06-2022

@Ffff

You can use a third party service to buy a voucher.

Details here Guide How to Top Up (PAYG)

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

MI5 · ‎24-06-2022

@Ffff

You can use a third party service to buy a voucher.

Details here Guide How to Top Up (PAYG)

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

Bambino · ‎24-06-2022

@Ffff See this guide: How to Top Up (PAYG) - O2 Community

If none of the options work for you, you may be out of luck, but you can also try O2 via social media for help:
Facebook (https://o2uk.co/O2CFB), Twitter (https://o2uk.co/O2CTW), or Instagram (https://o2uk.co/O2CIG)

I DO NOT WORK FOR O2

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