No signs

[Aaronlee]

No signal for two days. Obviously can’t ring o2 and there’s no where to speak to an advisor

[madasaf1sh · Accepted solution]

@Aaronlee 

Use Skype Guide: A Guide to Skype to call o2 or use another phone either 0800 902 0217 or 0344 809 0202 (not from Skype)

Also check here for services issues in your local area Guide: How can I sort out my network issues?  Guide: Is the network down for me or everyone? 

Also did you order a replacement sim card? If so you will need to wait for the new sim to be delivered.

[gmarkj]

Hi @Aaronlee 

We're just customers like you but it sounds as if you need someone to access your account which can't be done from here.

If you can't call o2 on 202 or 0344 809 0202 you could call them using Skype on 0800 032 1402

Or you can message O2 on Facebook ( https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram ( https://o2uk.co/O2CIG), hopefully they should be able to help.