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HollyD
Level 1: Joiner
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Bought a Nokia 1.3 for my Grandma’s Xmas. Changed sims over so he could keep his old number. Was told it would take 24hrs, switched device on and off but still saying “emergency calls only” please help.
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b4u2
Level 8: Talented
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@HollyD
Hi, have you checked the signal coverage in your area?
Please also note it can take up to 24-48 hours to update.
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MI5
Level 94: Supreme
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@HollyD 

Did you follow this process? 

Guide: Sim Swap: a mini guide 2017 update 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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