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My wife and I are both on O2 PAYG and neither of us were able to connect to mobile data all day yesterday. This was on a 150+ mile journey so it's not just a single transmitter, account or phone (different makes, both Android 8.x). We both use mobile data periodically and it normall just works fine, so it's not a setup issue either. Checking this morning I find that it's still not working. Is something going on?
Voice calls connect OK, but all attempts to turn on mobile data result in a signal display that I believe indicates a failure:
The service type changes (E, H+, 4G) but always with the "x" in the lower corner of the signal indicator showing no connection. O2 don't seem to be reporting a problem, so what can I check at my end?
Apologies if this is an inappropriate place to ask this sort of question - please redirect me if so.
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I only ask TBA because quite often O2 put you on the incorrect data bolt on when changes are made to a tariff. Apparently it defaults to Blackberry.
