Welcome to the O2 Community

Has your question already been answered? See the community FAQ's

Pay As You Go

Reply
Level 1: Joiner
Posts: 1
Registered: ‎07-12-2018
Accepted Solution

No data no calls and txts sending twice

Ive missed some important emails yesterday from a couple of people who were interested in the sale of my house which because i couldnt reply till late yesterday they are no longer interested. And also my txts are sending twice . Im not happy and want compensation!! Im a pay as you go user. How do i go about this
Highlighted
Posts: 72,654
Topics: 685
Registered: ‎14-01-2013

Re: No data no calls and txts sending twice

Hi @Nodat

I doubt you will get compensation for one day. However you can discuss this here https://community.o2.co.uk/t5/Welcome-News/O2-Network-Issues-6th-December-2018/m-p/1178149#M28241 

*The Game Is On*


Community Manager
Posts: 5,360
Registered: ‎18-04-2018

Re: No data no calls and txts sending twice

Hi @Nodat, and thanks for reporting issues with the network. As @Cleoriff mentioned, we have an official topic about this so we're locking this thread to keep the conversation in one please. Please use this thread to find out our latest updates and share your feedback. 

 

Thanks, 

 

The community team. 

Access for You: Registration - Find out how to register for our Access for You service.
iPhone 11 megathread! - Find out the latest info on the i Phone 11!
Priority gig tickets calendar - Check out the latest tickets available on Priority!
Welcome to O2! - New to O2? Find out all you need to know to get started!


If you'd like to take part, why not register? Smiley Happy
signature