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Pay As You Go

Level 1: Joiner
Posts: 1
Registered: ‎07-12-2018
Accepted Solution

No data no calls and txts sending twice

Ive missed some important emails yesterday from a couple of people who were interested in the sale of my house which because i couldnt reply till late yesterday they are no longer interested. And also my txts are sending twice . Im not happy and want compensation!! Im a pay as you go user. How do i go about this
Posts: 67,684
Topics: 663
Registered: ‎14-01-2013

Re: No data no calls and txts sending twice

Hi @Nodat

I doubt you will get compensation for one day. However you can discuss this here https://community.o2.co.uk/t5/Welcome-News/O2-Network-Issues-6th-December-2018/m-p/1178149#M28241 

*The Game Is On*

Community Manager
Posts: 4,162
Registered: ‎18-04-2018

Re: No data no calls and txts sending twice

Hi @Nodat, and thanks for reporting issues with the network. As @Cleoriff mentioned, we have an official topic about this so we're locking this thread to keep the conversation in one please. Please use this thread to find out our latest updates and share your feedback. 




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