No auto top up?

[DVC]

Hi

I'm on a PAYG but with a simple £10 Big Bundle

What I'd like to do is set up an auto top for this £10 each month but there seems no button or facility to do this??? Is it only for the basic PAYG? Which is odd...

[Cleoriff Level 92: Chief · Accepted solution]

Hi @DVC 

You should be able to set auto top up for Big Bundles, see here

https://www.o2.co.uk/help/pay-as-you-go/big-bundles 

Paying and topping up

Payment for your Big Bundle or UK & International Bundle comes out of your credit each month. The easiest way to add credit is to use auto top-ups, but you can also:

• Visit My O2
• Call 4444 from your mobile
• Use an E-Top Up card
• Buy a voucher anywhere you see the green top-up logo

If you are having problems then give customer services a call on 4445

Hope that helps and welcome to the forum

[MI5 Level 94: Supreme]

@DVC 

Follow the link to setup auto top up.

You can click here to access the Auto Top-Up page. You'll need to have your My O2 log in details to hand.