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No auto top up?
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on 25-01-2020 11:51
Hi
I'm on a PAYG but with a simple £10 Big Bundle
What I'd like to do is set up an auto top for this £10 each month but there seems no button or facility to do this??? Is it only for the basic PAYG? Which is odd...
Solved! Go to Solution.

Re: No auto top up?
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25-01-2020 12:05 - edited 25-01-2020 12:07
Hi @DVC
You should be able to set auto top up for Big Bundles, see here
https://www.o2.co.uk/help/pay-as-you-go/big-bundles
Paying and topping up
Payment for your Big Bundle or UK & International Bundle comes out of your credit each month. The easiest way to add credit is to use auto top-ups, but you can also:
- Visit My O2
- Call 4444 from your mobile
- Use an E-Top Up card
- Buy a voucher anywhere you see the green top-up logo
If you are having problems then give customer services a call on 4445
Hope that helps and welcome to the forum
Re: No auto top up?
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on 25-01-2020 12:21
Follow the link to setup auto top up.
You can click here to access the Auto Top-Up page. You'll need to have your My O2 log in details to hand.
Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)


