No Internet connection in Spain

[manman33]

I’m in Spain now and I can’t access to the internet. It was totally fine when I’m in other countries. I’ve tried to reset APN, restart my phone, and manually choosing network provider. But, it can only receive signal with no network connection. What should I do?

[pgn · Accepted solution]

Try these options:

1 - Reboot phone - done 
2 - Manually search for a different network - done
3 - Check with O2 for any roaming bars.

4 - switch from 5G to 3G and manually search, repeat for 4G 7ntil you get a signal that works.

5. Ensure Data Roaming is toggled off, then back to on again, in your SIM settings.
If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you further with this.