Solved: Re: No 4G

Marc40 · ‎16-06-2020

Hi,

I have spoken to Live chat many times to sort a problem out. Still no help. I can't get 4G ? They did fix it once and I had 4G for about 1 hour, before it reverted back to 3G ? All my settings are correct, however I still have this problem and my network is worse than useless. Can anybody help ?

Marc

MI5 · ‎16-06-2020

@Marc40

Only customer service can fix account issues.

Guide: Coronavirus Community Help and Support

The best number to call on appears to be 0800 587 4005

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎16-06-2020

@Marc40

Only customer service can fix account issues.

Guide: Coronavirus Community Help and Support

The best number to call on appears to be 0800 587 4005

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

O2

No 4G

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