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New ulephone note 7p

Myra
Level 1: Joiner
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Hi,

And thanks, I am new to smart phones,as an O2 customer my old SIM card won't fir,bought the nano/micro SIM and fits ok!. When I ring O2 for top up, she says THAT DID,'NT work try again. Tried several times no joy, can you help please.

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jonsie
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First top up needs to be by voucher available from supermarkets and off licences @Myra 

Guide How to Top Up (PAYG) 

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Bambino
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@Myra Does your old sim have perforations? If so, you can pop out the nano sim.

sim card.jpg

I DO NOT WORK FOR O2



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Myra
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No the old card does not have perforations! Thanks your reply.

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