Solved: New sim credit

blossom1 · ‎23-05-2022

I’m trying to use my free credit for my new sim however the number provided won’t allow me to top up the credit

MI5 · ‎23-05-2022

You may need a voucher for the first top up.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5 · ‎23-05-2022

@blossom1

You may need a voucher for the first top up.

Guide here Guide How to Top Up (PAYG)

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

madasaf1sh · ‎23-05-2022

@blossom1

I would try buying a voucher from your local shop, as sometimes the first top needs to be done via voucher...

This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

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