New sim can’t top up

[Ianjr]

I have a new sim and it won’t top up. Any help appreciated 

[Cleoriff · Accepted solution]

@Ianjr 

All ways to top up here Guide How to Top Up (PAYG) 

If none of those work then you need to contact O2

Call 4445 or 0344 809 0222.

Or you can message O2 on Facebook ( https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram ( https://o2uk.co/O2CIG), hopefully they should be able to help.