New phone

MatthewWells · ‎14-10-2023

I wish to purchase a TLC 403 4G phone to replace my current phone. I have an O2 pay as you go sim card which I wish to install in my new phone. I do not want a new sim card or additional credit at the moment and just want to purchase the phone. Your system doesn't appear to allow me to do this. Please advise.

Matthew

MI5 · ‎14-10-2023

@MatthewWells

You will need to select a new sim which you can just throw away when received and insert your old sim in to the phone.

You are not charged for the new sim.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Bambino · ‎14-10-2023

@MatthewWells You can buy it on Amazon or Argos.

I DO NOT WORK FOR O2

Enlli · ‎14-10-2023

Phone is £69.99 at Argos or Amazon if you don't want the hassle

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.

MI5 · ‎14-10-2023

Hardly hassle ?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Enlli · ‎14-10-2023

@MI5 wrote:
Hardly hassle ?

It's O2... who knows what will happen

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.

gmarkj · ‎16-10-2023

Plus there's no guarantee o2 actually have stock...

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).

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Oxonian · ‎16-10-2023

@MatthewWells

Argos and Amazon have been suggested by @Enlli, but another alternative is to visit an O2 retail store :-

Store locator | O2 UK | Find Your Nearest O2 Store

https://stores.o2.co.uk/

I am sure that the staff will be delighted to assist you.

MI5 · ‎16-10-2023

If you buy a PAYG phone in store you will definitely be charged for a top up which is what the OP is trying to avoid.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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