on 21-05-2020 18:44
I have a new phone and my phone is fully functional except its displaying emergency calls only
on 21-05-2020 18:47
on 21-05-2020 18:47
on 21-05-2020 18:47
If this is an upgrade you should use your old sim card.
If a ne contract, you need to call O2 to activate the sim Guide: Coronavirus Community Help and Support
on 21-05-2020 18:54
on 21-05-2020 18:54
It's a new phone and phone number is ported to new sim card
21-05-2020 19:04 - edited 21-05-2020 19:05
21-05-2020 19:04 - edited 21-05-2020 19:05
Port may not be complete yet.
Keep rebooting phone.
If nothing happening by tomorrow morning, contact O2 Guide: Coronavirus Community Help and Support
on 21-05-2020 19:08
on 21-05-2020 19:08
on 22-05-2020 08:42
on 22-05-2020 08:42
Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).
Link to our guide on how to contact them can be found here