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izi0
Level 1: Joiner
  • 1 Posts
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Registered:

on ‎24-01-2024 19:38

on ‎24-01-2024 19:38

I've Activated a rolling contract which was meant to be 20gb at 10£ a month, but I've been given only 10gb!

 

Also, the SIM arrived in an envelope which stated that I could get 10£ off sending the message FREE10, but it saying this is not valid.

 

Can you please tell me what's going on? If it's like this, I'm going to cancel my rolling contract and ask for my money back

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MI5
Level 94: Supreme
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on ‎24-01-2024 19:40

on ‎24-01-2024 19:40

@izi0 

This is a customer to customer community, not O2, so we cannot access your account, sorry.
You need to contact O2.
Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or give them a call on 4445 or 0344 8090222 (PAYG)

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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