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New customer bringing my number with me

JASON6
Level 1: Joiner
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Hi my number has transferred over today but My02 app still showing old number what do I do ? 

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MI5
Level 94: Supreme
  • 120514 Posts
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@JASON6 

It will catch up in a while and can take up to 24 hours to fully complete.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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MI5
Level 94: Supreme
  • 120514 Posts
  • 605 Topics
  • 18061 Solutions
Registered:

@JASON6 

It will catch up in a while and can take up to 24 hours to fully complete.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

View solution in original post

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