Solved: New Phone Old Sim

schadburs · ‎14-06-2022

Im trying to put my Sim into a new phone that I purchased second hand. The sim says I need an activation key but I have used this sim in multiple other phones.

How can I unlock this?

madasaf1sh · ‎14-06-2022

@schadburs

You will need to unlock the phone to use the sim card, so either contact the network it is locked to, or visit your local friendly independent phone shop, in such as a market who can unlock it for you.

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iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

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This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

View solution in original post

madasaf1sh · ‎14-06-2022

@schadburs

You will need to unlock the phone to use the sim card, so either contact the network it is locked to, or visit your local friendly independent phone shop, in such as a market who can unlock it for you.

--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

MI5 · ‎14-06-2022

@schadburs Sounds like your new phone is locked to a different network.

You'll need to find that network and ask them to unlock it.

This site should help you https://www.checkmend.com/uk/

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
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