cancel
Showing results for 
Search instead for 
Did you mean: 

New P&G Tariffs From 9th July 2020

jonsie
Level 94: Supreme
  • 95651 Posts
  • 612 Topics
  • 7137 Solutions
Registered:

Just received this information:

 

We've got some exciting news to share

 

From 9 July, our Pay As You Go sims are getting a makeover. Big Bundles will boast more data than ever before, and changes to International Sims mean your customers get more value for money.

 

We’ll be officially announcing these changes to the wider public on 9 July, but we wanted you to have a sneak peak at the changes ahead of time.

 

What exactly are we so excited about?

 

Big Bundles are getting bigger

 

£10 and £15 Big Bundle customers will get at least double the data, whilst the £30 Big Bundle allowance will increase to 100GB - that’s five times more data! All of that on top of the unlimited minutes and texts, of course.

 

As part of the change, we’ll no longer offer the £20 Big Bundle tariff. Fear not though, existing customers can remain on the tariff. They’ll receive better value on our new £15 Big Bundle, though, so it’s important for you to spread the word.

 

 

All new International Big Bundles

 

Come 9 July, the existing £10, £15 and £20 UK & International Bundles will also make way for two brand new international tariffs, with even better value for money:

International Big Bundle

 

  •  £10 top up
  • 5000 texts
  • 5GB data allowance
  • 500 flexible minutes
    to 29 European destinations, plus discounted international minutes and texts to other countries

Premium International Big Bundle

 

  •  £20 top up
  • 5000 texts
  • 15GB data allowance
  • 1000 flexible minutes
    to 48 European destinations, plus discounted international minutes and texts to other countries
  • 250 additional minutes to Nigeria, Pakistan and South Africa

 

Customers on the existing UK & International Bundles will stay on their tariff unless they switch to a new bundle, and any UK & International Bundles activated after 9 July will receive the old UK & International tariff allowances.

 

 

What happens now?

 

  1. On 9 July, we’ll update our website, so you can only order our new sims.
  2. Any existing sims will get new allowances if they’re activated after the launch.
  3. Existing data Big Bundle customers will receive updated allowances from their next bundle. We’ll contact them beforehand to let them know.
  4. Existing £20 Big Bundle and UK & International Big Bundle customers will stay on the same tariff, but will be encouraged to join one of the new-and-improved tariffs.

 

We’ll be updating the sim packs from 9 July with the new allowances, so it’s worth waiting until launch day to order your July sims.

 

 

 

Message 1 of 3
889 Views
2 REPLIES 2

Luke30
Level 7: Part Timer
  • 389 Posts
  • 131 Topics
  • 0 Solutions
Registered:
Will the existing customer of o2 will they be able to use the new truffs when they come out on the 9th of July by the sim card they are using now?
LGreenwood
Message 2 of 3
816 Views

gmarkj
Level 66: Unequalled
  • 12878 Posts
  • 95 Topics
  • 1172 Solutions
Registered:
Without knowing for certain, I would imagine so.
You would either be able to change it yourself (with the new tariff taking effect from your anniversary date) or call customer services and ask them to do it (and they can swap it immediately).

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

Message 3 of 3
813 Views